Sterling Silver
Sterling silver is an alloy of silver containing 92.5 percent silver and 7.5 percent other metals, including copper.

White and Yellow Gold - Because of its durability and lasting value over time, gold is a wise investment. Gold has been the standard for jewelry for over 4000 years. Our gold options are available in 10K and 14K – the higher the karats, the higher the percentage of gold in your ring.

Metal Purities
14K: - 58.5% pure gold, 41.5% metal alloy.
10K: - 41.7% pure gold, 58.3% metal alloy.

Sarah Chloe by Jostens Warranty and Protection Plan: Layered Necklace and Layered Bracelet

18 MONTH LIMITED WARRANTY (for normal wear and tear)

Length of Program: 18 months from order date
Enrollment Fees : None
Jewelry Replacement Charge: Adjustment charges may apply given jewelry condition*
Number of Covered Claims:18 month Limited
Resize: NA
Clean and Polish: 18 months from order date
Broken or Chipped Stones:
  • Simulated Birthstones: 18 months from order date
  • Diamonds: 18 Month Limited with stone replacement charge*

*Call 1.800.854.7464 (US) or 1.800.563.7603 (CAN) to obtain charges.

Lifetime Limited Warranty: Rings, Cuff Bracelet, Hinge Bracelet and Locket

Jostens' warranty covers defects in materials and workmanship present at time of original delivery, applies only to the original jewelry owner and is void if any work is performed on the jewelry by anyone other than Jostens. Jostens reserves the right to substitute a comparable product in the event the original product is not available. Jostens' warranty does not apply to any repairs required as a result of excessive wear and tear.

Your Jostens ring may be resized at any time free of charge, if in resizable condition.

Jostens will restore the original finish any time free of charge.

Any defect in materials or workmanship that are present at the time of original delivery will be repaired or, at Jostens discretion, the product will be replaced at no charge if repairs cannot be made.

Jostens will replace damaged simulated birthstones free of charge (other genuine stones and diamonds are not covered).

If, through normal wear, your ring becomes worn beyond satisfaction, it will be exchanged for a ring of current design at Jostens current remake charge. Call 1-800-854-7464 for a quote.

Jostens reserves the right to substitute a comparable product in the event the original product is not available.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IF JOSTENS CANNOT DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER ANY SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE APPLICABLE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

To preserve the beauty and luster of your jewelry, wash in a mild detergent in lukewarm water and rinse. Then, dry with a soft, clean cloth. Do not use any type of brush, sharp instrument or rough cloth for cleaning.

To protect your jewelry from permanent damage, avoid any contact with mercury. The effect of mercury and harsh acids on silver and gold is severe and permanent. Be sure to remove your jewelry before coming into contact with such harmful agents.

To safeguard against damage, and personal injury, always remove your jewelry before engaging in sports or in heavy labor. Quality stones and precious metal will not stand abuse.

Review High School Warranty and Warranty Instructions for further information.